Internal Dialogue: The Greatest Tool for Gaining Reader Confidence

The following post by author Elizabeth Sims (@ESimsAuthor) is an excerpt from the newly released Crafting Dynamic Dialogue from Writer’s Digest Books.


Not long ago, one of my elderly neighbors lost several thousand dollars to a con artist. A stranger phoned with a convincing sob story that ended in a plea for money. My neighbor actually filled a paper lunch sack with twenty-dollar bills, drove to a nearby grocery store, stashed the bag behind a vegetable bin as directed, and left. Even when a friend explained that it was a trick, my neighbor was serene, believing he had done a service for someone in need.

The best con artists don’t begin by asking for your confidence—they give you theirs first. Here’s my story. I want you, you especially, to hear this. The request for help comes later. There’s the short con—one quick deception and out—and the long con, which takes time and patience to execute. But before either compassion or greed can be exploited, the mark must feel something for the con artist.

When you think about it, what is fiction but one beautiful long con? The reader—the mark—opens a book craving a good story, thirsting to be part of something special. We, as writers, do everything possible to gain the trust of our readers so we can entertain, shock, delight, and amuse them all the way to the end.

And the greatest tool for gaining reader confidence is internal dialogue. Because when a character reveals his thoughts, he’s confiding in the audience. I’m counting on you to understand me—and possibly even help me understand myself. Suddenly readers are in the thick of it; they feel involved and invested. They have some skin in the game.

What Exactly Is Internal Dialogue?

Simply, it’s the inner voice of a character. Which is, frankly, a very metaphysical subject. In most modern cultures—and, consequently, most modern literature—there’s a dichotomy within the self: there’s an I and a Me.

I like my eyebrows.
I have to be strict with myself when it comes to pecan pie.

Internal dialogue is the manifestation of this in fiction. And because it presents the most intimate thoughts and realities of your characters, it is beyond elemental: Internal dialogue is the marrow of your story.

For inexperienced writers, internal dialogue can be confusing, because a character’s inner voice can take endless forms. How does one properly represent it? The truth is, there are really very few rules for using internal dialogue. That’s freeing. All you need is a basic understanding of the subject, and some reference points.

With internal dialogue, you can:

  • Establish your characters and their unique voices.
  • Show the difference between what a character thinks versus what she says or does. This can fuel both tragedy and comedy.
  • Trace a character’s growth and development, or the opposite: a character’s degeneration. Change is the name of the game.
  • Develop your plot. A shift can become clear in a word or two.
  • Reveal things below the surface: pain, secrets, hopes, fears …
  • Create and develop suspense. Especially when the reader knows more than the character, the reader can be worried about some impending event or consequence.
  • Change the subject. No matter what’s going on, a character’s thoughts can suddenly drive your story in a new direction.
  • Reveal a character’s opinions. This one’s always fun.
  • Describe. A character can look around and comment on his surroundings; he can observe and analyze.
  • Develop and reveal character motivation. Why are they doing what they’re doing?
  • Render reflection. Let your character think through a problem or process an event to whatever degree she’s capable of. A character can be a tad less smart than the reader, thus permitting the reader to feel on top of things. Reflection can also be used to:
  • Adjust the pace. After a spate of action, let your character(s) pause and reflect. is can even happen while things in your story literally are still in motion—say in a speeding subway train. But even so, it will slow things down and let the reader absorb what just happened.

The Form and Format of Internal Dialogue

Internal dialogue typically takes three basic forms: first-person narration, third-person narration, and direct thought-speech. The latter is my term for thoughts expressed as if directly spoken to the reader, usually without attributors like “I thought.” Can narration be internal dialogue? The boundaries are squishy at best, as you will see, so don’t worry about it.

Then there’s the issue of tense. Skim through today’s bestseller lists, and you’ll find the majority of internal dialogue written in present tense, no matter whether the rest of the work is in past. This technique works well, but isn’t the only choice.

As for format, the only rule is to avoid quotation marks, single or double, as they’re associated with spoken-aloud dialogue and can confuse the reader. It used to be the convention to put inner thoughts in italics. I’ve done so in my fiction. Now the trend seems to be to keep everything in roman text, the idea being that italics are intrusive and unnecessary.

For both form and format, you can select something that feels right for you and your manuscript’s style and voice.

Read closely to distinguish the differences in the six versions of this passage:

Saturday night came, and still Sheila didn’t call. Marco sat at the window, drumming his fingers on the gritty sill. He felt like robbing a liquor store. Would a knife be sufficient? He didn’t know. [Entire passage, including inner voice, is third person, past tense.]

Saturday night came, and still Sheila didn’t call. Marco sat at the window, drumming his fingers on the gritty sill. I should hold up that liquor store tonight, I really should. Be something to do, anyway. I have my knife. [Narrative is third person, past tense; inner voice is first person, present. And the inner voice is rendered in direct thought-speech.]

Saturday night came, and still Sheila didn’t call. Marco sat at the window, drumming his fingers on the gritty sill. I should hold up that liquor store tonight, I really should. Be something to do, anyway. I have my knife. [The identical passage as above, with Marco’s thoughts in italics.]

Saturday night came, and still Sheila didn’t call. I sat at the window, drum- ming my fingers on the gritty sill. I should hold up that liquor store tonight, I really should. Be something to do, anyway. I have my knife. [Narrative is first person, past tense. The inner voice, in direct thought-speech, is first person, present.]

Saturday night came, and still Sheila didn’t call. Marco sat at the window, drumming his fingers on the gritty sill. I should hold up that liquor store tonight, I really should, he thought. Be something to do, anyway. He had his knife. [Narrative is third person, past tense. The inner voice is first person, past (though verging on present), and the narrative resumes in third person, past, in the final sentence.]

Saturday night comes, and still Sheila doesn’t call. I sit at the window, drumming my fingers on the gritty sill. I should rob that liquor store tonight, I really should. Be something to do, anyway. I have my knife. [Everything is first person, present.]

Any of these forms are correct, and they all have slightly different flavors—some seem more formal, some less. First person always reads as more informal and immediate. Just be as consistent as you can, once you’ve made your choice.

Pitfalls to Avoid

  • Making a character’s inner voice into a sarcastic wisecracker who won’t shut up. Such a voice can be entertaining, but only if used sparingly. When your beta readers start to groan because they know exactly what the inner wiseass is going to say, that’s when to dial it back.
  • Head hopping. Reserve internal dialogue for very few characters. Many writers successfully do internal dialogue for just one character— their protagonist.
  • “… I thought to myself.” As a writing coach, I’m on the alert for this construction, which screams rank amateur. Who but oneself does one think to?
  • Telling huge hunks of backstory via having a character “think about” or “remember” it.
  • Putting in anything that doesn’t serve the story. If it’s important that your protagonist dithers over whether to buy the store brand bleach, fine, but if it’s not relevant, just let him buy bleach and get on with it.

Examples of Internal Dialogue

The encounter, though, had bruised her. Gavin was the first person, she thought, that I was ever really frank and honest with; at home, there wasn’t much premium on frankness, and she’d never had a girlfriend she was really close to, not since she was fifteen.

In this passage from Beyond Black by Hilary Mantel, she plays with internal dialogue free and easy, switching from third person to first and back again. The reflective passage gives us a sense of the character Colette’s loneliness and inner pain. We also get the hint that Colette is somewhat limited, not resourceful, not very strong, and thus motivated to subsume herself by becoming an assistant to a more prominent—and dominant—person.

… On my way into the Chinese cleaners I brush past a crying bum, an old man, forty or fifty, fat and grizzled, and just as I’m opening the door I notice, to top it o , that he’s also blind and I step on his foot, which is actually a stump, causing him to drop his cup, scattering change all over the sidewalk. Did I do this on purpose? What do you think? Or did I do this accidentally?

In this passage from American Psycho by Brett Easton Ellis, the main character, the psychopathic Patrick, is presented in all his shockingly casual cruelty. We see that he is contemptuous and selfish. We get his sarcastic inner voice in the direct question to the reader—What do you think? Patrick’s personal style is brusque and immediate, and we don’t need a crystal ball to perceive that this morsel of brutality is but a taste of what’s to come. The reader lives in suspense to the end.

Also she loved her house. Across the creek was the Russian church. So ethnic! That onion dome had loomed in her window since her Pooh footie days. Also loved Gladsong Drive. Every house on Gladsong was a Corona del Mar. That was amazing! If you had a friend on Gladsong, you already knew where everything was in his or her home.

Jeté, jeté, rond de jambe.

This passage from “Victory Lap” by George Saunders reveals a young girl’s stream of consciousness as she bops around the house, alone. We see Alison’s exuberant spirit as she describes her environment and executes ballet moves; we understand that she lives in a bland subdivision; with the mention of the creek we literally get the lay of the land; we’re aware of an unusual neighboring structure. In this short story, Saunders portrays Alison’s voice with precision, and as we ingest her unspoiled happiness, we also know that we’re reading a story—and in stories, things happen and things change. This inherent suspense suffuses all of Saunders’s tales.

Build Your Skill at Internal Dialogue

A good way to develop your feel for internal dialogue is to get in touch with your own internal dialogue—the stream of consciousness that flows through your head, sometimes annoyingly, sometimes quietly and productively.

Take fifteen minutes and simply write what you’re thinking. If you stall out, remember some recent problem or bit of family drama, and write your internal dialogue on that.

Crafting Dynamic DialogueStrive to render your thoughts as realistically as you speak.

Write it. How did it feel? Read it over. What’s it like? What do you see? When you turn to your fictional characters, remember what it felt like to write “out of your head.”


For more advice on dialogue—both spoken and internal—check out the Crafting Dynamic Dialogue from Writer’s Digest Books.

Posted in Creativity + Inspiration, Guest Post and tagged , , .
Elizabeth Sims

Elizabeth Sims

Elizabeth Sims (@esimsauthor) is a bestselling author and writing authority. Booklist described her crime fiction “as smart as it is compelling,” and Crimespree magazine praises her “strong voice and wonderful characters.” A contributing editor at Writer’s Digest magazine, Elizabeth’s craft-of-writing advice has appeared in those pages since 2006, and she’s a sought-after speaker at conferences around the U.S. When time permits she coaches aspiring writers individually and through workshops. She loves to help fledgling authors find their wings!

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25 Comments on "Internal Dialogue: The Greatest Tool for Gaining Reader Confidence"

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paula cappa

I have a question on use of italics. Elizabeth, in the above three Examples of Interior Dialogue that you cite from novels, are these paragraphs in italics in the novels?

Jane Friedman

Hi Paula – I can handle that one. No, those weren’t originally in italics. That’s my blog styling for excerpts.

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[…] The greatest tool for gaining reader confidence is internal dialogue—because when a character reveals his thoughts, he’s confiding in the audience.  […]

joanna elm
Hi Elizabeth, thank you for your detailed article. I think you are totally correct when you describe Hilary Mantel as “play[ing]” with internal dialogue in that excerpt. I found the quick short switch to the first person confusing and jarring, and had I come across it in the book would have thought it was a mistake, possibly left from an earlier draft. It was jarring enough that I had to re-read it which would have upset my concentration if I was actually reading the book. My guess would be that most authors wouldn’t want to risk drawing a reader’s attention… Read more »
Jennifer Karchmer

Excellent article. I especially like and agree with the Pitfalls to avoid. As an editor, I am often making the same comment to my clients about this one: “… I thought to myself.” As a writing coach, I’m on the alert for this construction, which screams rank amateur. Who but oneself does one think to?”

Forgive me but…I’m not sure I understand this sentence: “Any of these forms are correct, and they all have slightly different avors,,,” Avors?

Jane Friedman

Totally my fault—it should be “flavors.” All corrected, thank you!

Marilyn Yocum

Excellent and helpful post. It answered several questions I wonder about as I write. Of the six style examples given, I found the 3rd one (Marco’s thoughts in italics) the clearest, but that might just be a reflection of the era in which I was taught and what was popular then. I appreciate your emphasis on consistency in format. A very good article. I’m glad I read it all the way through to the end, I thought to myself. 🙂

Kate Raphael

Elizabeth, thanks for this. I worry that I use too much internal dialogue, but readers don’t usually complain. Reading this made me understand why I do it – that it is the best way to reveal character. External dialogue is great too but if it’s all we have, we don’t know how much credence to give it. One additional caution is to avoid telling us, “She thought” or “That’s what she was thinking,” if it’s clear that these are the character’s thoughts.

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[…] readers connect to our characters. Elizabeth Sims describes how internal dialogue builds reader confidence, and Melanie Conklin explains how to find a character’s voice through letter […]

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[…] Here’s a great article from author Elizabeth Sims about internal dialogue. (In most cases I would call it inner monologue, but that’s neither here nor there; I’ve written about it before.) […]

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[…] is a great way to build trust with your reader and have them connect with your characters.  At the Jane Friedman blog, author Elizabeth Sims helps us to write great internal dialogue. It is a great post, one I am […]

Glinda Bustamante

Thank you for writing this, very easy to follow and so informative. I had no idea that using “I thought to myself” was the mark of a rank amateur, that one stung! But alas I appreciate the correction and I vow to abolish it as best I can. Yours truly, Glinda

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