Reasons to Be Optimistic During the Disruption of Publishing: A Few Thoughts Following My Muse Keynote Talk

Writing for Love and Money

Yesterday, I gave my keynote on Writing for Love (and Money) at The Muse and The Marketplace annual conference, hosted by Grub Street in Boston. While I think I delivered the exact presentation I intended (success!) and sparked some healthy debate afterward, a few questions from the audience indicated that I hadn’t necessarily changed hearts and minds—and that many aspects about the evolving business model for writing and writers remain unclear or confusing.

This follow-up post is meant to (1) address those questions in a more thorough and intelligent way than I was able to muster on the spot, and (2) offer some practical information that I didn’t have time to cover in my talk.

How can we accept the decline of newspapers and magazines, and the quality journalism therein, or accept the exploitation of writers? How can we retain valuable reporting, which requires payment?

One of the limitations of my talk was that it focused primarily on the history of book authorship and creative writing, more so than the fortunes of newspaper and magazine publishing or freelance journalists. I consider writing for hire (freelancing and journalism) quite different than creative writing (novels, memoir, etc), because the former necessarily has to pay attention to marketplace concerns, and if not, be gifted into existence or sustainability by patrons, grants, fellowships, and so on.

Journalists don’t typically expect—or shouldn’t expect—to make a living from their work by just writing what they want and disregarding the market. A creative writer, on the other hand, is usually assumed to be focusing on his art and mostly disregarding trends, though what he writes is of course influenced by what can be sold. For instance, short stories once could bring a writer decent pay, as it did F. Scott Fitzgerald, but one is quite lucky to earn any money from short fiction today. And serials could be very profitable for Dickens during the Victorian Era, but the form later fell out of favor for long fiction. (And serials may now be making a comeback because of their suitability for mobile distribution and consumption.)

Nevertheless: Too often we equate content with its container. For much of our lives, quality journalism has appeared in newspapers and magazines, so we equate the decline of that particular industry with the decline of journalism. But the survival of quality writing or journalism is not tied to the future of the newspaper or magazine business. Those are delivery and distribution mechanisms, they are services to readers, and they have become less useful and valuable to us in the digital era.

The challenge, of course, is that we know how to monetize a print newspaper or magazine—and it’s easier to charge for their perceived value. We’re still figuring out how to monetize digital forms. But amidst this challenge, I’d argue we’re not seeing less quality journalism today, we’re seeing more, because we have no distribution barriers and low start-up costs in digital publishing. I’d also ask if we really think the system pre-Internet was producing quality journalism, or if we merely prefer the devil we know. In the mid-20th century, media began to be operated by handful of conglomerates with significant control over the mass mediums of radio, TV, newspapers and magazines, a system that was hard for outside voices to access. To be sure, these major media conglomerates are being disrupted by another set of powerhouses (Google, Apple, Amazon, Facebook), but the latter provide us possibilities that didn’t exist before: the ability to directly reach a specific, targeted readership and gather a community, which can lead to monetization by individuals and businesses alike.

How long does it take to reach sustainability? It depends on what kind of community you’ve established and if you offer a compelling value they find deserving of their dollars. Let’s look at a few examples of people or institutions experimenting and succeeding in the digital era.

Brain Pickings

In 2006, Maria Popova started her site Brain Pickings, which is a catalogue of “interestingness.” Today, her work reaches millions through her website and email newsletter, and it’s sustainable through donations and affiliate marketing (more on that below). I recommend watching her talk at Tools of Change, where she discusses how journalism can sustain itself in the future. Popova is clearly doing what she loves, and has found a business model to serve her art.

The Information

Launched last fall, The Information is a subscription-based digital publication that costs $399 per year. It’s focused on a niche market, the technology business audience. What is the value or benefit to readers? High-quality stories and journalism that can be trusted (unlike much online content in the tech industry), and an implicit promise that you, the reader, are getting the smartest viewpoints and insights—in a very efficient way, I might add. You don’t have to filter through the noise of the many tech journalism sites to figure out what’s important.

Stratechery, Ben Thompson

Thompson just recently began a monetization effort for his insightful tech industry blog that offers incentives for people to become members. Those incentives include: the ability to comment on articles, direct email access to Thompson, daily updates, virtual and in-person meet ups, and a private online community.

The Wirecutter

This website offers high-quality product reviews, mainly in the tech/media product space, and sustains itself through affiliate marketing.

Chris Guillebeau

An author and world traveler, Chris’s brand centers on the art of nonconformity, and I often recommend writers read his 279 Days to Overnight Success, which details how he made his website and blog a sustainable living in just under a year. He makes money from selling his own digital products and traditionally published books, as well as producing events.

And of course you also have the big guns, Andrew Sullivan and Nate Silver, but they are so often pulled out as models that I won’t belabor their trajectories here. I should also point out there are many valuable digital-era operations that give us plenty to be optimistic about when it comes to the future of journalism, such as ProPublica, a nonprofit, and the Pacific Standard, another nonprofit run out of the Miller-McCune Center for Research, Media and Public Policy. (In my mind, nonprofits and for-profits face the same issues of sustainability and have the same challenge of balancing art and business.)

Regarding payment for writers: When The Atlantic Online got in trouble last year for offering Nate Thayer $0 to re-post an article, Alexis Madrigal wrote a very long response about how and why freelancers were offered so little payment for their pieces. (We also discussed this at the web editor roundtable for Scratch.) Madrigal explains Atlantic’s strategy of using in-house writers and editors to generate the large majority of content that goes online, because it’s a more successful way of getting quality content and higher traffic. The freelance work often contributes very little to the bigger picture, thus the lower investment.

This is a frustrating reality for freelancers, and obviously it’s become more difficult to make a living as a freelance journalist. Some argue it’s next to impossible to make a living as an online-only freelancer, unless you supplement it with other forms of writing. Felix Salmon sums up the challenge best:

The lesson here isn’t that digital journalism doesn’t pay. It does pay and often it pays better than print journalism. Rather the lesson is that if you want to earn money in digital journalism, you’re probably going to have to get a full-time job somewhere. Lots of people write content online; most of them aren’t even journalists, and as Ariana Huffington says, “Self-expression is the new entertainment.” Digital journalism isn’t really about writing any more — not in the manner that freelance print journalists understand it, anyway. Instead, it’s more about reading, and aggregating, and working in teams, doing all the work that used to happen in old print-magazine offices, but doing it on a vastly compressed timescale.

When I recently interviewed longtime magazine industry insider Bo Sacks, he discussed how it’s survival of the fittest for many publications that have traditionally been supported through advertising. He said:

If you do not have excellence, you will not survive in print. There’s plenty of indifferent writing on the web—it’s free entry, and it doesn’t matter. But quality will out there, too. Really well-written, well-thought-out editorial will be the revenue stream. You must have such worthiness that people give you money when they don’t have to, since they can get entertained elsewhere for free.

People giving you money when they don’t have to? What might inspire that? The answer lies in focusing on the why underlying what you do, the fundamental motivation driving your writing, publication, or business. There’s enough choice and community out there that most people only have time and money to devote to things they can feel a part of, or believe in, or simply can’t get anywhere else. For more on this, watch Simon Sinek’s video below.

There’s an abundance of jabber and dreck, and we’re more distracted than ever. How is all this low-quality work affecting us?

This question comes up at almost every talk I give these days, and I think each person is asking a different question. It can mean so many different things:

  • I am appalled at the quality of work published today.
  • I am worried low-quality work will push out the high-quality work.
  • What will happen to us as a culture/society if we allow low-quality work to proliferate?
  • I am overwhelmed and anxious by all the horrible stuff out there. Will I lose what I love?
  • I am tired of people talking about what they had for breakfast.

These are concerns that have been expressed literally since the beginning of publishing. (Here’s an excellent summary.) After the printing press was invented, and the world started filling with books, intellectuals worried that the abundance would negatively affect people’s consumption of the most worthy content. When novels emerged, they were accused of being light entertainment that would rot the mind. One intellectual, dismayed at the quality of literature being produced in the 1700s, commented:

Reading is supposed to be an educational tool of independence, and most people use it like sleeping pills; it is supposed to make us free and mature, and how many does it serve merely as a way of passing time and as a way of remaining in a condition of eternal immaturity!

Even as literacy spread, and more people learned to read, some were concerned that such a solitary activity would detract from communal life. And it did, but there were other benefits. Elizabeth Eisenstein writes in The Printing Press as an Agent of Change:

By its very nature, a reading public was not only more dispersed; it was also more atomistic and individualistic than a hearing one. … To be sure, bookshops, coffee houses, and reading rooms provided new kinds of communal gathering places. … But even while communal solidarity was diminished, vicarious participation in more distant events was also enhanced; and even while local ties were loosened, links to larger collective units were being forged. Printed materials encouraged silent adherence to causes whose advocates could not be found in any one parish and who addressed an invisible public from afar. New forms of group identity began to compete with an older, more localized nexus of loyalties.

An identical passage could be written about the dynamics of the digital age!

When you recognize this overriding pattern, the same concerns arising again and again throughout history, we should take consolation in it. Perhaps, just perhaps, we will manage much as we have in the past. New problems arise, but we find enough solutions to carry on. I don’t believe the new problems are any more dire or pernicious than those our predecessors faced. For more reading on this, I highly recommend Google Isn’t Making Us Stupid … Or Smart by Chad Wellmon.

Finally, when it comes to low-quality operations disrupting high-quality operations (think: Huffington Post disrupting print newspapers), people forget that these low-quality operations often evolve and mature into high-quality operations. This is one of the ideas expressed in Clay Christensen’s The Innovator’s Dilemma. One of the classic examples he uses is how the Detroit automakers scoffed at the low-quality compact cars coming out of Japan in the 1960s. We all know how that story ended, and Japan now makes all quality of cars, not just those for the low end of the market. We’ve already seen how outlets like Buzzfeed are implementing journalistic standards and getting closer to what traditionalists consider quality journalism.

Bottom line: I think arguments about quality aren’t productive or taking us anywhere new. There is an audience for all types of quality; know your market and serve the quality that’s appropriate—and remember that the price reflects the quality. (If you were paying for this blog post, I would be approaching it very differently, and would spend more than a few hours on it.)

What are the new business models for writers? How can they make money in the digital era?

It’s not a question that can be answered with a formula, nor decisively, because the environment is still dramatically changing, and every author is different in terms of their strengths, available time to invest, and what they are willing to sacrifice to earn a living from writing. One of the major points of my talk was that successful authors often buck the trends or economic models of their time, and find new ways of sustaining their art. They ignore prevailing cultural attitudes that often inhibit innovative thinking.

However, I can point to trends in the market and the different models that are currently playing out.

Serials

I reported at length on how fiction writers are using platforms like Wattpad, Amazon KDP, and Kindle Serials to build an audience and then monetize it. (You can read the free version of the article here.)

Two keys to this model:

  • People get to sample your work for free, which builds trust, and then later on you charge, once you have a devoted reader. This model is prevalent in the digital age and tech world: capturing new users (or readers) with a free or freemium service, then charging the most devoted users (or readers) for the full experience.
  • Serials do well in a mobile reading environment, and given that we’re nearly at 100% mobile adoption in the United States, more and more reading needs to be optimized for that environment. Wattpad has been very successful at this; the majority of reading activity on their platform is mobile-driven.

Crowdfunding

Everyone has heard of Kickstarters by now. Writers have been funding their projects for years through this platform. But to be successful, it requires that you’re able to mobilize a community or fan base, who comes to your aid in support of your project. How do you develop that community or fan base in the first place? It could be through serials (described above), blogging, working your ass off getting published and noticed in a variety of outlets online, being on social media, and so on. Successful crowdfunding usually comes after years of putting in the work to develop a readership, rather than at the beginning of a writing and publishing effort.

Advertising and affiliate marketing

If your website or blog has sufficient traffic, you can monetize through advertising (there’s an ad network specifically for the literary community) and affiliate marketing, where you get a small percentage of sales when people buy something because they were referred by your site. Amazon has the largest and most successful affiliate program, and I am an Amazon affiliate myself, to help cover the costs of maintaining this site.

Donations and tip jars

Maria Popova (mentioned above) sustains herself through a combination of donations and affiliate marketing. Many bloggers who otherwise write for free have a tip jar on their site to encourage readers to pay for content that they’ve found valuable. You won’t find a tip jar on my site, but that’s mainly because I’ve monetized successfully in other ways, and also I’ve been too lazy to incorporate one.

Subscriptions and memberships

My email newsletter for authors has nearly 1,000 paid subscribers. People do pay for content if they find value in it or can’t get it elsewhere. I also think people subscribe because they believe in our mission and want to be a part of what we’re doing. Subscription and membership models work well when you have a very well-defined target audience, with common values and beliefs, where people are motivated to be part of the community, and/or want to directly support your efforts. See also: Andrew Sullivan.

Collectives

There have been experiments, formal and informal, with author collectives, where authors who share similar audiences band together and cross-market and promote themselves to each other’s audiences. One of the more recent examples of this is The Deadly Dozen, twelve thriller writers who bundled together their work digitally and sold it at a very competitive price. The project hit the New York Times bestseller list, and you can bet that every author now has increased visibility and a new set of readers they didn’t have before.

Experiences, services, and events

While at The Muse & The Marketplace, I met author Jamie Cat Callan, who is the author of Ooh La La! French Women’s Secrets to Feeling Beautiful Every Day. This summer, Jamie is taking 14 ladies on a tour of Paris, to learn the secrets discussed in her book.

While such a strategy plays well for nonfiction authors, sometimes it’s tougher for fiction writers to make a connection to an “experience” that would be inspired by their work. But places and themes in books can often parlay into discussions, events, and experiences that devoted readers would pay for (or that help sell books), especially if you can partner with one or two others who are writing about the same places and themes.

For an example of a literary author doing gangbusters on the events/experience side, see Daniel Nester’s The Incredible Sestina Anthology.

Good old-fashioned sales

I don’t believe the value of content is approaching zero or that it’s meant to be free or gifted. Certainly some content has a market value of zero and it’s often very smart to make some content available for free as part of a larger content strategy. This blog, for instance, is 100% free, yet it is one of the most important ways I make money. The value of the content here attracts 100,000 visits every month, and ranks at the top of Google searches for how to write and get published. Significant opportunities come from that—opportunities I haven’t even fully capitalized on yet because I have a day job.

Every decision you make as a writer has to be made with the bigger picture in mind—of how a particular book, article, blog post, or social media effort attracts a certain type of reader, and how you expect to “funnel” that reader to the next experience if they enjoy your work. Genre fiction authors have been expert at this, and have built up incredible communities of fans who end up spreading the word on their behalf. Taking care of your readers means also taking care of your sales, and the digital era has brought us an abundance of models and means to engage and interact with readers, and turn that into a sustainable living.

Michael Bhaskar, in The Content Machine, writes:

More models allow more points of views, more ways of thinking and more ways of existing. This freedom creates a better chance of innovative and different work coming through … Diversity of models is hence always to be encouraged.

This has not been an exhaustive list of all the ways that writers can make money, either from direct sales or through other means, but I hope it helps get your wheels turning. As I see it, the challenge isn’t really about a lack of opportunities or models, but the average person’s lack of time to pursue these things, or the lack of stamina (these strategies take time to pay off—it’s rarely a quick win), or the desire for a sure success and a low tolerance for failure. Some experiments or models will fail, and that’s where people often stop and decide “game over.” If I had stopped my blog after its first uneventful 18 months, or abandoned Twitter after 18 months, I would say they were both a waste of time. But I stuck with them, and they paid off.

The greater challenge

As I discussed in my talk, we’re approaching an era of universal authorship. Anyone can and does write now, and because of that, the writers who know how to find and engage their readership or community (to tap into the why), and who enter into collaborations with other authors and artists, hold a dramatic advantage. Future-of-the-book expert Bob Stein has said that if the printing press empowered the individual, the digital era now empowers collaboration.

You can find an expression of this in The Power Law of Participation, where you see the qualities of moderating, collaborating, and leading as requiring and producing high levels of engagement with a community—a coveted thing when attention is scarce.

Power Law of Participation

Every writer knows you have to spend time on your writing for it to get better, and to produce something that’s special. The same is true of every activity described above, including any social media efforts you pursue. We’re seeking long-term sustainability, and it’s an organic process that’s nearly impossible to rush.

Parting words

Sometimes we can get so caught up in what we’ve lost that we don’t see what we’ve gained. We fail to see the opportunities right in front of us because we’re focused on the qualities of a system that we find exploitative or antithetical to our values. My hope is that my Muse & Marketplace talk opens up people to the art of possibility, to recognize the abundance we have. To do this, it helps to focus on the higher motivations of what we do (our gifts) and pursue excellence through our work and play, rather than focus on the outcomes. I’m not sure how successful I was, and I find myself already thinking of new stories to tell to help convey this idea—because the anxiety and fear is not helpful and needs to be quashed.

I’ll end this post with a brief video that I showed at the end of my talk, with wise words from authors who carry an attitude that fuels (or fueled) their success. My favorite quote is from Joseph Campbell, who said:

Is the system going to flatten you out and deny you your humanity, or are you going to be able to make use of the system to the attainment of human purposes?

For more:

Posted in Publishing Industry.
Jane Friedman

Jane Friedman

Jane Friedman (@JaneFriedman) has 20 years of experience in the publishing industry, with expertise in digital media strategy for authors and publishers. She is the co-founder and editor of The Hot Sheet, the essential newsletter on the publishing industry for authors.

In addition to being a columnist for Publishers Weekly, Jane is a professor with The Great Courses, which released her 24-lecture series, How to Publish Your Book. She also has a book forthcoming from the University of Chicago Press, The Business of Being a Writer (March 2018).

Jane speaks regularly at conferences and industry events such as BookExpo America, Digital Book World, and the AWP Conference, and has served on panels with the National Endowment for the Arts and the Creative Work Fund. Find out more.

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18 Comments on "Reasons to Be Optimistic During the Disruption of Publishing: A Few Thoughts Following My Muse Keynote Talk"

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William Ash

This is the reason I keep coming here. Thanks, Jane.

Shirley Showalter

Thanks for sharing your thoughts even when we can’t travel to Boston. I was struck by your comment that you would have put a lot more into your post if you were charging for it. Thanks for being so generous with us. Anyone who can toss off this kind of quality in a few hours has earned her spot at the very peak of the chart above — leader.

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[…] Many aspects about the evolving business model for writing and writers remain confusing, but we have good reason to be optimistic about the future.  […]

Ernie Zelinski
Great article. Here is the part that I most agree with in this post: “Bottom line: I think arguments about quality aren’t productive or taking us anywhere new. There is an audience for all types of quality; know your market and serve the quality that’s appropriate—and remember that the price reflects the quality.” Seth Godin recently made a comment in a blog post related to price reflecting quality. “When your product or your service doesn’t measure up, the answer probably isn’t to lower your price or offer a refund to the disappointed customer. Instead, the alternative is to invest in… Read more »
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[…] “Many aspects about the evolving business model for writing and writers remain confusing, but we have good reason to be optimistic about the future.”  […]

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[…] A longer version of this post originally appeared at JaneFriedman.com. […]

nicholerobertson

Thank you, Jane. I really enjoyed reading this (and everything you write, and am excited about the future of publishing.

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[…] hosted by Grub Street in Boston, (you may have seen #Muse14 running around Twitter), Friedman posted a follow-up expanding on a few points and addressing a few questions her speech churned up. She addresses the […]

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[…] Jane Friedman remains optimistic in the face of digital disruption. […]

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[…] Reasons to be cheerful despite the disruptions of publishing […]

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[…] Reasons to Be Optimistic During the Disruption of Publishing: thoughts and excellent recommendations from Jane Friedman. […]

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[…] How to Make Money as a Writer — Jane is optimistic about publishing, and I am too […]

Jeff Goins

Hey Jane. I agree. It’s the dawn of a new era for a new kind of writer, and that’s not necessarily bad news. In a nutshell, I think the cream will still rise to the top, but with the way the market is shifting, there are all kinds of opportunities for undiscovered writers to break through. It can be very exciting.

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[…] A great piece from Jane Friedman: Reasons to Be Optimistic During the Disruption of Publishing. […]

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[…] I agree whole-heartedly. The health of journalism oughtn’t be tied to what’s happening to the business models for newspapers, magazines, or traditional/legacy outlets for journalism. (I wrote more about this here: Reasons to Be Optimistic During the Disruption of Publishing.) […]

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